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Account Manager DACH (all genders) - Agentic AI/SaaS

Leipzig, Leipzig, Remote
Full-time
Permanent employee

Your mission

You turn qualified meetings into signed contracts. The Sales Manager gets you to the table — what happens after that is yours: demo, deal, revenue.

  • You run convincing product demos that turn interest into real need.
  • You own needs analysis, consultation, and business-case development.
  • You build proposals, negotiate, and close.
  • You bring contracts across the line and hand over cleanly to Onboarding & Customer Success.
  • You work with the Sales Manager - New Business to improve pipeline quality.
  • You run forecast and pipeline you can be held to.

Your profile

  • You bring one of two foundations: either a hospitality background with hands-on experience of the industry's systems (PMS, CRM, booking and event tools), or a sales background in enterprise SaaS. The ideal profile combines both: sales at a hospitality-tech company.
  • Strong demo, consulting, and closing skills with clear closing orientation.
  • Negotiation confidence and calm composure at the close.
  • Technical understanding of SaaS solutions.
  • Analytical thinking, comfort with numbers, and high standards in forecast and CRM.
  • Very good German and English.

Nice to have: Experience with more complex B2B deals or hotel groups. An existing network in DACH hospitality.

Why us?

We are the technology company rethinking group and event sales in hospitality. What runs today through inboxes, spreadsheets and phone calls, our platform Rocket turns into one continuous, AI-supported process — from the first enquiry to the signed contract. European hotel groups already run their group sales on it.
What that means for you: you work with AI, not despite it. People who join us give feedback that shapes product decisions — and sooner or later come to understand why one prompt works better than another.
And because we are growing fast, a lot here is still taking shape. Sometimes the honest answer is “we’re still building that.” That is exactly where the opportunity lies: you will find open space rather than finished structures, and what you build here will carry your signature.

What we offer

  • Work with real AI technology at international level — not as a pilot project, but as our business model.
  • Genuine room to shape things. Your ideas do not land in a suggestion box; they land in the next iteration.
  • A short path to the management team. Decisions take days, not committee rounds.
  • Growth you are part of. We are building the company’s next chapter — with roles, responsibility and prospects that did not exist a year ago.
  • Leipzig as your primary base, with regular time in the office and flexible remote work. Hybrid models are everyday practice here, not the exception.
  • Permanent contract, full-time.
  • Performance bonuses for demonstrable results.
  • Multi-day team events in places that are actually fun.

Our hiring process

  1. Intro interview — we get to know each other, and you learn where we stand and where we are heading.
  2. Case study or technical study, depending on the role — a real problem from our day-to-day that we work through together.
  3. Interview with your future manager and, depending on the position, with our founders.
From the first conversation to a decision takes at most four weeks. And you will hear from us either way — including when it is not a fit this time.

About us

MICE DESK is the leading technology partner in global group and convention sales – and is developing the first agentic operating system for the hospitality industry.
Our core product, Rocket, automates the entire group and convention sales process: from analysing enquiries and checking availability to integrating revenue data, creating quotes and finalising contracts. What currently takes hotels an average of two hours, Rocket completes in minutes.

What makes us unique: We don’t just build the platform. Where required, we also support our clients through a dedicated booking centre – our MICE DESK Crew – which provides hotels with direct support from experienced MICE professionals. AI and people working as a true partnership – not as a compromise.